OzePac Solutions Group
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Privacy

Ozepac Solutions Group value that you care how information about you is used and shared, and we appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting ozepac.com.au, you are accepting the practices described in this Privacy Policy. When you place orders or access your account information, we offer the use of a secure server.

For credit card transactions, we add security by using Secure Sockets Layer (SSL) technology, with 128 bit encryption. This means that the credit card information you send is encrypted by your computer, and then decrypted again on our side, preventing others from accessing your private information in between. So, when using an SSL capable browser, shopping on ozepac.com.au website is the safest kind of transaction possible with a credit card.

As required by the Australian Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Information You Give Us:

We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customising future shopping for you, improving our store features, and communication with you.

Automatic Information:

We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use "cookies," and we obtain certain types of information when your Web browser accesses our website.

E-mail Communications:

To help us make e-mails more productive to improve service and your shopping experience, we sometimes send you newsletters of our services and products you requested notifications about, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please adjust your "Subscription" preferences by logging into your account.

Cookies are alphanumeric identifier text files that we transfer to your computers hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.

We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order.


Security:

We utilise one of the most secure transaction channels available in the world today.

Our Ecommerce application includes the following security features :

  • We use E-Gateway as our credit card payment gateway which ensures your credit card details are recorded in a highly secure 128 bit encrypted environment.
  • All browsers are required to use a minimum of 40-bit SSL (Secure Socket Layer) technology (This means that there is no way to bypass the security systems).
  • Digital certification to verify integrity and authenticity from this website.
  • Encrypted card details are sent with your order to our accounts department to be processed. Your card details are erased from record as soon as your order is processed. This eliminates the risk of your credit card details being captured and used by unauthorized people.
  • Each order is checked, one by one by our accounts department before processing.. This reduces the possibility of credit card fraud.
  • Ecommerce functionality programmed and maintained by Mantis Technologies. A sophisticated Australian website developer specializing in internet security and watertight website infrastructure.

 

What does this mean?

This means that when you order a product from our website, you can rest assured that the highest security checks have been put in place to make sure that your details will not fall into the wrong hands.


Questions

Questions regarding our Privacy and Security Policy, or other policy related material please contact us info@ozepac.com.au.