All orders are processed within 1-2 working days depending on stock availability. The items that are in stock will be dispatched next day if received by noon. If any item that ordered is not in stock, we offer alternative brand and sizes within the similar range without any extra cost. If alternative option is not accepted, you may choose putting it in back order or cancel the order with full refund.
Once dispatched, it is important to allow our scheduled estimated delivery time outlined in the chart below. You can save delivery cost by purchasing multiple items. FREE DELIVERY IS AVAILABLE FOR SYDNEY, MELBOURNE & BRISBANE METRO. Condition applies.
| STATE DELIVERY ZONES | 1st Carton Charge | Each Additional Carton | Delivery Lead Time Working Days |
|---|---|---|---|
| NSW | |||
| SYDNEY METRO | $12 | $8 | 1-2 Days |
| OUTER SYDNEY | $15 | $12 | 1-3 Days |
| REGIONAL NSW | $25 | $20 | 3-5 Days |
| COUNTRY NSW | $35 | $32 | 5-7 Days |
| REMOTE NSW | $110 | $105 | 7-10 Days |
| ISOLATED NSW | $250 | $245 | 10-14 Days |
| ACT | |||
| CANBERRA METRO | $15 | $12 | 1-3 Days |
| VIC | |||
| MELBOURNE METRO | $15 | $12 | 1-3 Days |
| OUTER MELBOURNE | $18 | $15 | 3-5 Days |
| REGIONAL VIC | $30 | $17 | 5-10 Days |
| COUNTRY VIC | $30 | $25 | 10-14 Days |
| QLD | |||
| BRISBANE METRO | $15 | $12 | 1-3 Days |
| OUTER BRISBANE | $18 | $15 | 3-5 Days |
| REGIONAL QLD | $35 | $30 | 5-10 Days |
| COUNTRY QLD | $50 | $45 | 10-14 Days |
| REMOTE QLD | $65 | $60 | 10-14 Days |
| ISOLATED QLD | $250 | $245 | 10-14 Days |
| SA | |||
| ADELAIDE METRO | $18 | $15 | 3-5 Days |
| OUTER ADELAIDE | $30 | $25 | 5-10 Days |
| REGIONAL SA | $35 | $30 | 5-10 Days |
| COUNTRY SA | $45 | $40 | 10-14 Days |
| REMOTE SA | $110 | $105 | 10-14 Days |
| ISOLATED SA | $250 | $245 | 10-14 Days |
| TAS | |||
| HOBART METRO | $35 | $30 | 5-10 Days |
| REGIONAL TAS | $45 | $40 | 10-14 Days |
| COUNTRY TAS | $60 | $55 | 10-14 Days |
| ISOLATED TAS | $250 | $245 | 10-14 Days |
| NT | |||
| DARWIN METRO | $45 | $40 | 5-10 Days |
| REGIONAL NT | $90 | $85 | 10-14 Days |
| REMOTE NT | $110 | $105 | 10-14 Days |
| ISOLATED NT | $250 | $245 | 10-14 Days |
| WA | |||
| PERTH METRO | $30 | $25 | 5-10 Days |
| OUTER PERTH | $50 | $45 | 10-14 Days |
| REGIONAL WA | $60 | $55 | 10-14 Days |
| COUNTRY WA | $65 | $60 | 10-14 Days |
| REMOTE WA | $80 | $75 | 10-14 Days |
| SOLATED WA | $250 | $245 | 10-14 Days |
In order to provide you with top quality service, we utilize most economical and efficient carriers to deliver orders and charge a flat rate to cover shipping and handling costs. All deliveries will require a signature to accept receipt of goods.
*Deliveries must be signed for; however you may nominate to have the parcel left without a signature (e.g. on your porch). If you are not home when it arrives, a notice will be left at your address notifying you of alternate delivery or pick-up arrangements.
Please contact us 1300 552 470 or email us info@ozepac.com.au
We reserve the right to nominate the courier/service for delivery and reserve the all right to change the freight charges anytime without prior notice.